SheilaE Creations is not responsible for delays caused by shipping carriers, weather events, natural disasters, or other circumstances beyond our control. However, we will do everything we can to help you: If your package appears delayed beyond the estimated timeframe, please use your tracking number to check the status directly with the carrier. If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us at [email protected] within 30 days of the expected delivery date. We will work with the carrier to investigate and, where possible, assist in locating or resolving the issue.